Assistant Store Manager, Lincoln Rd (2024)

Job ID:248497
Store Name/Number:FL-Lincoln Road (1130)
Address:818 Lincoln Road, Miami Beach, FL 33139, United States (US)
Hourly/Salaried:Salaried (Exempt)
Job Type:Full Time
Position Type:Regular

Job Function:Stores - Leadership

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:
Supporting Store Operations and Sales:

  • Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
  • Help develop and implement strategies to drive store sales and increase profitability.
  • Assist in coordinating and overseeing sales and profitability, performance, service, and operations.


Team Leadership and Development:

  • Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
  • Conduct performance appraisals, manage employee development and provide ongoing feedback.
  • Support the leadership team, ensuring effective collaboration and achievement of store goals.


Client Satisfaction and Service:

  • Ensure high levels of client satisfaction through excellent service.
  • Handle client complaints and provide appropriate solutions.
  • Support client loyalty programs and services to ensure client loyalty and engagement.


Store Standards and Compliance:

  • Maintain outstanding store condition and visual merchandising standards.
  • Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
  • Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.


Resource Management:

  • Assist in managing inventory levels to ensure product availability.
  • Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.


Qualifications/Experience:

  • Proven successful experience as a retail assistant manager.
  • 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
  • Strong leadership skills and business acumen.
  • Client management skills.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • A knack for attracting, identifying, and inspiring employees.
  • Flexible availability to work a retail schedule.
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
  • Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

#LI-SLT

The annual base salary range for this position is $58,500.00 - $74,625.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company.We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Assistant Store Manager, Lincoln Rd (2024)

FAQs

What does a store Assistant Manager do? ›

An Assistant Manager works with the store manager to organize, plan and implement strategies. They also coordinate retail store operations and ensure employees meet store schedules and objectives.

What does an assistant retail store manager do? ›

An Assistant Store Manager, or Assistant Manager, is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager and the store owner.

What is the role of an assistant store incharge? ›

Managing daily operations, including store opening and closing procedures, cash handling, and inventory management. Ensuring customer satisfaction with a problem-solving attitude. Collaborating with other departments to optimise the customer experience and improve store operations.

What does an Assistant Manager do at Walmart? ›

Assistant Store Manager Responsibilities:

Coordinating, monitoring and reporting on daily operations. Recruiting, training and supervising employees. Managing employee schedules, conducting performance reviews and enforcing disciplinary actions. Monitoring and maintaining suitable store inventory levels.

Is assistant manager a high position? ›

What level is assistant manager? In a company, an assistant manager is usually one level below a manager, and they have the authority to conduct most of the manager's functions when the manager is not available. In most cases, the assistant manager is the link between the top management and the employees and customers.

Is it worth it to be an assistant manager? ›

Assistant manager jobs often pay well and might also provide benefits similar to those of a manager, depending on the company you work for. Because an assistant manager is a lower-level position than a manager, assistant managers might earn less money than managers.

What is the most important skill for an assistant manager? ›

Here are the top 4 skills of an Assistant Branch Manager:
  • Skill 1: Leadership. Good leadership is influencing people and guiding them in achieving a common goal. ...
  • Skill 2: Customer and sales focused. ...
  • Skill 3: Problem-solving. ...
  • Skill 4: Adaptability. ...
  • Lead and motivate our teams at the Travis Perkins Group.

What experience do you need to be an assistant store manager? ›

The main qualification you need to work as an assistant store manager is significant retail experience. Some stores require management experience, but as this is the first level of management, this is not a universal qualification. You need strong leadership skills to succeed in this job.

How do I become a good assistant manager in retail? ›

Ability to connect with the customer.

An assistant manager who can read body posture and tone of voice and adjust accordingly will be invaluable. As the assistant, you should also be able to model the best sales process not just to help shoppers but to convert them into customers of your merchandise.

What is the main responsibility of Assistant Manager? ›

Assists manager by performing related duties. Supports staff results by communicating job expectations and planning, monitoring, and appraising job results. Helps to coach, counsel, and discipline employees. Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

What is a career path for an assistant store manager? ›

Experience working on the retail floor is helpful, as an intimate understanding of retail operations and customer service practices is essential for this role. To advance to an assistant managerial position, you may require a few years of experience as a supervisor or a similar role in a retail setting.

What is the difference between a assistant store manager and a manager? ›

An assistant store manager is the first-line supervisor of a retail store who acts in a supportive capacity to the store manager by assuring a smooth flow of day-to-day operations. The assistant manager assumes all managerial decision-making duties for the store in the manager's absence.

How many hours should an assistant manager work? ›

An assistant manager's work schedule usually depends on the specific industry and organization. Most companies require you to work 40 hours per week, though that can differ depending on the type of company you work in. Banking companies have different hours from healthcare companies, for instance.

Is an assistant manager a boss? ›

An assistant manager is usually a step below a manager, and has the authority needed to do most things the manager can do when the manager is unavailable. Those with assistant manager titles act to support the overall manager, and they can be sent to complete tasks on their own.

How hard is it to become an assistant manager? ›

You must be well-organized and able to prioritize tasks, especially in a retail store environment where everything from your schedule to customer issues can be unpredictable. You must be flexible and adaptable in addition to having good problem-solving skills.

What are the duties of a store assistant? ›

They are responsible for providing excellent customer service, stocking shelves, processing payments and helping maintain the store's appearance and organisation. They may also be responsible for tasks such as inventory management, sales promotions, and other administrative duties.

What is the difference between assistant store manager and store manager? ›

The assistant store manager is the second-in-command under the store or general manager in a retail setting. As an assistant store manager, your main responsibilities are supporting the general manager with daily operations and managing employees.

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